Privacy you can actually understand.
When you submit a request, we use your information to respond, coordinate, and support you. This notice explains what we collect, how we use it, and your choices.
What we collect
Typically, we collect contact details (like your name, email, and phone if provided) and request details you share (such as preferred dates and traveler count). If you include accessibility notes or special considerations, those details help us coordinate appropriately.
What we use it for
- Responding to your tour inquiry or support message
- Coordinating timing, group needs, and preparation guidance
- Sending requested updates when you opt in to email notifications
Your choices
You can choose whether to receive email updates related to your request. If you’d like us to stop sending updates, contact us through the support page.
Security & retention
We take reasonable steps to protect request information and we keep it only as long as needed to support coordination and respond to travelers. Exact retention timing can vary based on context and local requirements.
Privacy questions
Want to ask about your request information? We’re happy to help.
- Request support for a specific inquiry
- Opt out of email notifications
- Clarify how your message was used
This privacy notice is designed for request-based communication and coordination.